Message Sending Time Estimates

Composing a Message and Sending Time Estimation

ComposePreview The estimate shown is usually accurate, however, it is important to be aware of a few other factors that could impact the sending time.

Factors That Impact Sending Time Estimates

To get a better sense of how long it will actually take, it is important to understand that there are several factors that can impact the total sending time: - If a user or shared inbox is currently sending out messages and a new message is composed and sent immediately, it will "queue up" behind the currently sending message. This does not slow down the currently sending message and the new message will only start sending after the other one is finished. The sending time estimate takes this into account. scheduled - If you are sending to thousands of recipients at once, there is some "spin up" time that is included in the sending time estimate, as it will take a couple of minutes to actually queue up the request to send to that many recipients. Scheduled MessagesMessagesSentShared Inbox NameSent

Best Practices and Tips for Teams

Scheduled Messages Sending messages to large segments of contacts should generally be planned in advance in order to ensure that incoming responses to the messages can be answered in a timely fashion, without overwhelming the user(s) that will be responding. We suggest sending "time sensitive" messages during a time when no other messages are scheduled to send.